The clinic is within Ombersley Medical Centre and has ample free parking.

Full address
Ombersley Medical Centre, Main Road, Ombersley, WR9 0EL

To book an appointment
Due to Covid-19 please call Moira, Penni or Jackie directly.
This is because we need to discuss options, risks and perform a covid-19 screen prior to booking.
Moira 07846 451 442
Penni 07795 072 313
Jackie 07710 232 382

When the covid-19 restrictions are no longer necessary you will be able to book on-line your self through our Jane.app

Appointments availability
Ordinarily: Monday to Friday between 8.15am and 4.45pm.
During Covid-19: Call us to arrange as only minimal clinics will be running.

We also offer a home visit service for those who are unable to get to the clinic.  If you feel this would suit you better please contact us directly on 07846 451 442.  We currently cover the region between Ombersley and Worcester as well as Kempsey and Upton on Severn regions.

Referrals
We accept referrals from GPs, Consultants, and self-referrals.
You do not have to be registered with Ombersley Medical Centre to access our services. 

What to wear
Depending on the area affected, you may need to undress to allow adequate observation. You will only be asked to remove clothing that is necessary for the assessment and treatment and you will never be asked to remove any underwear. Loose or sports wear is best as it allows joints to move. Shorts can be worn over underwear if preferred.

What to expect on your 1st appointment
The first session will include a full assessment and examination. Problems will be discussed along with treatment and at the end of each assessment patients should know:

 – What their problem is?

–  What physiotherapy techniques will be used?

 – What home exercises or home advice they need to follow to continue their rehab at home?

 – Whether they need to change work, hobby or sports activities?

 – Treatment is usually started within the first session.

Private medical insurance
We have recently decided to withdraw from BUPA and AXA due to unsatisfactory payment terms but do still see patients with other insurance cover.  We are currently registered with AVIVA, CIGNA and WPA

It is helpful if you inform your medical insurer prior to attending physiotherapy  because some insurers do require a doctors referral.  It is also useful to have your policy number and authorisation number handy.

Payment methods 
We accept cheque, cash, card and on-line payments.
The easiest way to pay and keep track of your appointments is through our Jane.app

Charges
Initial assessment and treatment  (45 mins)      £52
Follow up treatments                        (30 mins)      £47
Covid-19 special rate (60 mins) £60
Home visits                                         On request – dependant on location

GDPR / Data Protection
Ombersely Physiotherapy takes your privacy seriously and has a data protection policy that complies with the new General Data Protection Regulations (GDPR) 2018.
It is a legal requirement for us to collect your personal data as your health care professional and we ensure that we only collect data that is essential and relevant for your care.
We are legally obliged to hold this data for 8 years following your last contact with us or up to your 25th birthday.
Appropriate systems are in place to protect your data from loss and unauthorised access.
Your data will only be shared with your specific consent.
We only share your medical data with other medical professionals involved in your care, and your personal data with your medical insurance company if necessary.
We never have and never will use your data for marketing.
You can request access to the data that is kept on you.

Please note that the current track and trace for Covid-19 over rides our GDPR policy.

If you would like to discuss any issues, please contact our Data Protection Officer – Moira Slawson.