Recently our computer system ‘Jane’ started asking patients to review us. So far we have received 63 reviews and are pleased to say that they all 5 /5 stars!
- December 2020 3 reviews (100% 5*)
- January 2021 8 reviews (100% 5*)
- February 2021 24 reviews (100% 5*)
- March 2021 24 reviews (100% 5*)
- April 2021 5 reviews so far (5*)
We would like to thank our patients for their kind words which mean a great deal to us. The ‘Jane’ review system is an internal / private system for patients to leave us feedback. A few people have also gone public and copied their reviews into google which you see here – google reviews.
Here are some quotes from the feed back we have received so far
“Penni is an outstanding , highly rated professional Physiotherapist – highly recommended. World class”
“Friendly and professional and it was a pleasure to be treated by Moira. Extremely thorough and keen to track down the cause of my problems, which she did. Followed up with a phone call to my home to my home which I appreciated. I have been very impressed and I will recommend Moira when the opportunities occur.”
“In these worrying times it is reassuring to know that I can still rely on Jackie’s expertise and experience to deal with my back. She always takes the time to explain what is causing each particular problem and how best to deal with it”
Lovely as it is to have lots of positive feedback, it is actually negative feedback and constructive criticism that helps us grow and change for the better. Please do let us know if you have any suggestions or issues to raise. If you would prefer to remain anonymous, then feel free to post it to us at the medical centre address.